Home > Customer Service/FAQs
		Customer Service/FAQs
		Already Booked? To access your trip details, make a payment, or add trip insurance, please enter your confirmation number and the last name of any passenger. Confirmation Number: Please enter in the last eight digits of your confirmation number from your Passenger Invoice and Conformation. Please do not use the "Cruise Reservation Number" listed on the Passenger Invoice and Confirmation. The Cruise Reservation Number should only be used on the cruise line’s website for Online Registration and accessing Travel Documents. Confirmation Number: 200-  Last name of any passenger on the trip: For the fastest, most convenient service, please log in above to do the following: Make payment Add trip insurance Email us with questions Confirm trip details Request an invoice/confirmation Change your personal information Didn’t receive your invoice/confirmation? Check the Spam folder in your email to be sure our emails are not filed there and add us to your list of contacts to ensure receipt of future email communication. Frequently Asked Questions Top Questions How do I make a payment? When/how do I get my documents? What is online registration? What steps do I need to take prior to travel? Still have questions? Email us About Your Cruise Can I book cruises here on the website? Information for First-Time Cruisers Cruising Terms and Vocabulary Age and Medical Questions Flights and Transportation Drinks, Dining and Activities Communication and Onboard Options What to Pack and Wear Online pre-registration and eDocument access Important Information for All Travelers Proof of Citizenship and ID requirements for travel Your Travel Documents Coverage Coverage for bookings If you discover that you have questions that are not answered above, please feel free to contact us! Knowledgeable Customer Service Representatives are available to quickly address your concerns - seven days a week.